• Data Mapper will provide first level support for JAVTECH clients • Respond immediately to all customer mainly through inbound and outbound calls/emails • Deliver day to day implementation request from JAVTECH customers and its trading partners • Provide basic to complex level of support to connectivity setups and trading partner/client concerns.
Job Requirements
• BS in Computer Science, Information Technology, or any related fields • At least 1 year of working experience in related fields • Knowledge of EDI, XML, JSON, and other scripting languages is a plus • Knowledge in network communication protocol (e.g. FTP, SFTP, AS2) • Able to express self well in both written and verbal communications. • Self-motivated and able to work independently with minimal supervision. • Has the maturity to take ownership of each activity/task assigned. • Has an open mind and can respect other people’s opinions. • Proactively share his/her best practices with colleagues. • Can handle multiple tasks